Customer Service Representative Jobs in Westlake Village, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Porter Ranch, CA (17 miles from Westlake Village, CA)
- 1 day ago
- Porter Ranch, CA (17 miles from Westlake Village, CA)
- 1 day ago
About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
- Canoga Park, CA (13 miles from Westlake Village, CA)
- 1 day ago
- Canoga Park, CA (13 miles from Westlake Village, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Santa Paula, CA (21 miles from Westlake Village, CA)
- 1 day ago
- Santa Paula, CA (21 miles from Westlake Village, CA)
- 1 day ago
Benefits: Flexible schedule Opportunity for advancement Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt...
Blood Collection Staff - Customer Service
- Moorpark, CA (8 miles from Westlake Village, CA)
- 1 day ago
- Moorpark, CA (8 miles from Westlake Village, CA)
- 1 day ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Pharmacy Customer Service Associate
- Tarzana, CA (17 miles from Westlake Village, CA)
- 2 days ago
- Tarzana, CA (17 miles from Westlake Village, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Rep I - (Spanish/English)
- Moorpark, CA (8 miles from Westlake Village, CA)
- 3 days ago
- Moorpark, CA (8 miles from Westlake Village, CA)
- 3 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Entry level Recruiter opening - seeking Customer Service experience
- Westlake Village, CA
- 3 days ago
- Westlake Village, CA
- 3 days ago
Recruiter - Customer Service / Customer Success / Client Relations Specialist No industry experience required; training and professional development is provided. Compensation: Salary, Bonuses...
Seeking Experienced unicorn barista with customer service experience
- Arleta, CA (24 miles from Westlake Village, CA)
- 4 days ago
- Arleta, CA (24 miles from Westlake Village, CA)
- 4 days ago
Heres a breakdown of the job duties for both a barista and a cook: ### Barista Duties: 1. **Preparing Beverages:** Make coffee, espresso, tea, and other specialty drinks. 2. **Customer Service:**...
Customer Service Associate - Temporary
- North Hills, CA (21 miles from Westlake Village, CA)
- 5 days ago
- North Hills, CA (21 miles from Westlake Village, CA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 5 days ago
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 5 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Accounting/Customer Service Representative (20625784)
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 6 days ago
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 6 days ago
The City of Thousand Oaks is seeking a driven, detail-oriented Accounting/Customer Service Representative to join the Public Services Division within the Finance Department....
Experienced Veterinary Client Service Representative (Full-Time)
- Reseda, CA (17 miles from Westlake Village, CA)
- 7 days ago
- Reseda, CA (17 miles from Westlake Village, CA)
- 7 days ago
VCA McClave Animal Hospital is seeking an Experienced Veterinary Client Service Representative/Receptionist to join our team, full- time. Compensation ranges between $18 - $23 (per hour), and this...
Customer Service Representative Caldera Medical's Mission: To Improve the Quality of Life for Women!...
- Simi Valley, CA (7 miles from Westlake Village, CA)
- 8 days ago
- Simi Valley, CA (7 miles from Westlake Village, CA)
- 8 days ago
At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the...
(7729) Fillmore: Customer Service Rep
- Fillmore, CA (17 miles from Westlake Village, CA)
- 8 days ago
- Fillmore, CA (17 miles from Westlake Village, CA)
- 8 days ago
Job DescriptionAs a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
Demographic Data for Westlake Village, CA
Moving to Westlake Village, CA? Find some basic demographic data about Westlake Village, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Westlake Village, CA
Highest Education Level
Customer Service Representatives in Westlake Village, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Sales Leadership
- Courteous
- Customer Support
- Baking
- Order Processing
- Complaint Resolution
- Client Services
- Resolution
- Claims
- Inbound/Outbound Calling
- Customer Satisfaction
- Merchandising
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- High School Diploma
- Retail
- Friendliness
- Military Background
- Punctual
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Sales
- Reporting
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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